Shop China.We bring it home.
Send your Taobao, JD and 1688 orders to our Guangzhou warehouse. We weigh, consolidate and deliver them to your door in Singapore — and show you exactly how every kilo is charged.
How this parcel is charged
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Rates
All prices in SGD, excluding the 9% import tax on goods value. Weight is rounded up to the next whole kilo; sea LCL volume to the next 0.1 m³.
| First kg | S$13.00 |
| 2–4 kg, each extra kg | + S$8.80 |
| 5–30 kg, flat per kg | S$8.80 |
| 31 kg +, flat per kg | S$8.50 |
1st kg S$13, then S$8.80/kg. From 5 kg it's a flat S$8.80/kg (the S$13 first-kg charge drops off), and from 31 kg a flat S$8.50/kg. Excludes 9% import tax.
| First kg | S$8.00 |
| Each extra kg | + S$2.50 |
1st kg S$8, then S$2.50/kg for every kg after. Above S$90 it ships as Sea LCL instead. Excludes 9% import tax.
| Up to 0.4 m³ | S$90 flat |
| 0.41 – 1 m³ | S$138 flat |
| 1.01 – 10 m³ | S$138 /m³ |
| Above 10 m³ | S$136 /m³ |
Billed on the higher of measured volume or weight ÷ 500 (kg per m³), rounded up to 0.1 m³. Excludes 9% import tax.
Worth it?
Put in both prices. We add shipping and import tax, and show you the difference, even when buying here wins.
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An estimate. If the parcel is big for its weight, the price goes by size. Import tax is 9% of the goods value.
How It Works
Shop as usual, ship to our warehouse, and tell us on WhatsApp when you're ready. We handle the rest.
Our Guangzhou warehouse address, with your Paotui code (PT-xxxx) at the end.
Get the addressOn Taobao, JD, 1688 or any China shopping app.
We weigh and measure every parcel. See it on Track Parcel, no login needed.
Track a parcelOn WhatsApp. We send the invoice; pay by PayNow or bank transfer and get your tracking number.
Air about 4–5 working days, sea 2–4 weeks (estimates). The local courier sets the delivery day and time.
Delivery conditionsHow we charge
Every parcel is weighed and measured at our warehouse. Big-but-light parcels are charged by size, small-but-heavy ones by the scale — whichever is higher, rounded up to the next kilo.
Calculator
Add each parcel's weight and size. You'll see the chargeable weight and an estimate straight away — final charges are confirmed after we measure at the warehouse.
Your quote from WhatsApp We've filled in your boxes. It's an estimate until we weigh and measure at the warehouse.
LCL = Less than Container Load — bulky shipments priced by volume (CBM), best for furniture or large parcels.
Volumetric = L×W×H÷5000 · Chargeable weight rounded up to next whole kg
9% import tax on declared value — we pre-pay it on your behalf and itemise it on your invoice.
Delivery conditions
Our local courier brings your parcels to your doorstep in most cases. In the three situations below, delivery is limited — and any extra cost is set and charged by the courier, not by PaoTui.
Your items must fit into your building's lift as packed — crates and wooden frames included. If they can't, the courier offloads at ground floor and won't deliver to your doorstep. Uncrating and disposal of packaging aren't part of the service.
Check your liftCourier may charge: extra manpower to carry up, where the courier offers it.
Heavy or crated items are moved with a pallet jack or trolley. The lift, doorways and route must fit the goods and the equipment together — it's not just the item's own measurements. If the equipment can't get through, the courier needs special handling.
Courier may charge: special equipment or extra manpower for loading and unloading.
Malls, office towers and buildings with delivery-hour rules (loading bay after 10 pm only, security clearance, no daytime deliveries) can only be delivered at a specific timing — not on the courier's normal run.
Courier may charge: after-hours delivery, re-delivery after a failed attempt, and storage while waiting for a slot.
These charges are set by the local courier and paid directly to them. They never appear on your PaoTui invoice, and we can't confirm them in advance. If any of these applies to your address, tell us before we ship so you can make your own arrangements.
Check my address on WhatsAppLift check
The courier rides up with your item on a trolley, so the lift has to hold the item, the trolley and the courier together, not just the box. Enter the packed size and your lift's inside measurements.
Once your parcels reach Singapore, a local courier handles the last mile. The courier plans the routes, so the delivery day and time depend on the driver's schedule and how many parcels they're carrying — in peak periods, deliveries often roll over to the next working day. We have no control over the courier's arrangements, so every transit time on this site is an estimate, not a guarantee.
Need it by a certain date? Tell us before you order. For anything time-critical, an express courier is the safer choice.
What can I ship?
Always declare accurately — wrong declaration = S$10 relabelling fee.
Clothes, shoes, bags, furniture, maternal & child supplies, sports equipment, books — without batteries, liquids, powders, magnets, or branded logos.
Valuables, jewellery, liquids, cosmetics, nail polish, batteries, electronics, food & beverages. Branded goods, medicines and anything that needs a Singapore permit: message us on WhatsApp first.
Weapons, live animals, currencies, lighters, high-pressure gas, dangerous cargo, alcohol, drugs, tobacco. Contact us before purchasing if unsure.
Warehouse
Put your personal Paotui code (PT-xxxx) at the end of the address: …君祥仓：PT-xxxx. In front of your name too if you like — Taobao may hide your name, so the warehouse reads the code from the address. Don't have one yet? WhatsApp us Address.
then type your code right after 君祥仓： — e.g. …君祥仓：PT-1000
Important: Your code must go at the end of the address line — e.g. …君祥仓：PT-1000. Taobao can hide your name, so the warehouse matches parcels by this code.
Find your number
Already shopping on Taobao, JD or 1688? Copy the courier tracking number from your order, then paste it into Track Parcel above.
Ready?
Drop us a WhatsApp. We reply same day, in English or 中文.
Shipping since2020
Live Parcel Tracking
Enter your tracking number to check if it has reached our Guangzhou warehouse — or follow its journey to Singapore once it ships.
Enter one or multiple tracking numbers · Ctrl+Enter to search · China-side numbers only
Checking the China courier updates (for example on 17TRACK)? Here’s what to look out for.
Your parcel should be heading to Guangzhou, Baiyun district (广州 白云区). If it’s going somewhere else, the seller may have used an old or wrong address. Check the delivery address and your PT code on the order, ask the seller to correct it, and let us know on WhatsApp.
Couriers often mark parcels as delivered in the evening, especially after 6 pm, and drop them at our warehouse the next working day. Please check again the next working day. Still not showing by then? WhatsApp us the tracking number.
The seller may have printed the label but not handed the parcel to the courier yet. Give it 1–2 days. If nothing moves after that, check with the seller.
We match parcels to you by the PT code in the recipient name. If it’s missing, WhatsApp us the tracking number so we can find your parcel.
Register once, get your personal client code, then track everything at a glance.
