WhatsApp
Trusted Shipping Agent

Your trustedShip from China
to Singapore

Buy anything from Taobao, Alibaba, JD, Xiao Hong Shu — we consolidate at our Guangzhou warehouse and deliver to your door in Singapore.

CNGuangzhou Warehouse
SGSingapore Doorstep
FromS$2.50/kg sea freight·S$8.80/kg air, 4–5 days
WhatsApp Us
4–5
Days by Air
$8.80
Per kg Air
$2.50
Per kg Sea
24/7
WhatsApp Support
Process

How to ship with PaoTui

From your online cart in China to your front door in Singapore.

1
Shop & Send to Our Warehouse
Order from Taobao, Alibaba, JD, Xiao Hong Shu, or any Chinese platform. Set our Guangzhou warehouse as delivery address. Always include (980) in front of your name.
Shop anywhere
2
We Receive & You Track Live
We scan every parcel as it arrives. Track your parcels live on this website the moment they arrive at our warehouse.
Live tracking
3
Doorstep delivery (if lift fits)
Air freight arrives in 4–5 working days. Sea takes 2–4 weeks. Import duty is pre-paid on your behalf and itemised on your invoice — no surprise charge at the door.
Door-to-door
By the Numbers

Built on straight-talk pricing

No fine print. No surprise fees. Same rates every time, posted publicly.

4–5
working days
Days by Air
$8.80
per kg
Per kg Air
$2.50
per kg
Per kg Sea
24/7
WhatsApp
WhatsApp Support
Estimate

Shipping Cost Calculator

Instant estimate. Chargeable weight always rounded up to next whole kg.

Instant Quote

Chargeable weight rounded up to next whole kg before pricing.

Rates up to date
Shipping Method
LCL = Less than Container Load — bulky shipments priced by volume (CBM), best for furniture or large parcels.
Weight & Dimensions
Add a row for each parcel — totals are calculated automatically
Parcels
1
Total Actual
0.00KG
Total Volumetric
0.00KG
Chargeable
0KG
Volumetric = L×W×H÷5000 · Chargeable weight rounded up to next whole kg
Declared Item Value
SGD
9% import tax on declared value — we pre-pay it on your behalf and itemise it on your invoice.
Surcharges
Extra-long item
Length 140cm or both L&W 70cm (Air & Sea kg only)
+ S$60.00
AUTO
Extra-heavy parcel
Any single parcel exceeding 40kg actual weight (all shipping modes)
+ S$60.00 per shipment
AUTO
Remote area delivery
Postal code starting 09XXXX
+ S$35.00
Parcel return
Processing fee + local courier cost in China
+ S$5.00 + courier
Estimated shipping cost
S$
Estimate only · Final charge based on actual weight & dimensions measured at warehouse
Get Confirmed Quote on WhatsAppFollow @paotui.sg
Pricing

Transparent Rate Card

All SGD. Weight rounded up to next whole kg.

01 / Air Freight
Air Freight
4–5 working days
TierRate
1–4 kgS$13 + S$8.80/kg
5–30 kgS$8.80/kg
31 kg+S$8.50/kg
1st kg S$13, then S$8.80/kg. From 5 kg it's a flat S$8.80/kg (the S$13 first-kg charge drops off). Excludes 9% import tax.
02 / Sea by kg
Sea by kg
3–4 weeks
TierRate
1st kgS$8.00
SubsequentS$2.50/kg
1st kg S$8, then S$2.50/kg for every kg after. Excludes 9% import tax.
03 / Sea LCL
Sea LCL/CBM
2–3 weeks
VolumeRate
0–0.4 CBMS$90 flat
0.41–1 CBMS$138 flat
1–10 CBMS$138/CBM
10+ CBMS$136/CBM
Excluding 9% import tax
Add-ons

Additional Charges

Extra-long item
Length 140cm or both L&W 70cm (Air & Sea kg only)
+ S$60.00
Remote area delivery
Postal codes starting 09XXXX
+ S$35.00
Parcel return fee
Processing + local courier cost in China
+ S$5.00 + courier
Incorrect declaration
Relabelling if Normal/Sensitive declared wrongly
+ S$10.00
Process

What happens after your purchase

From your Taobao cart to your front door — every step laid out, nothing hidden.

  1. 01
    Parcel arrives, we scan it
    Each parcel is scanned the moment it reaches our warehouse. Heads up: a seller marking it "delivered" doesn't always mean it's arrived with us — couriers sometimes log it early. We usually finish scanning in by 4pm, so check Track Parcel the next day to confirm.
  2. 02
    You see it live on your portal
    Coming soon
    Soon you'll open your My Parcels tab to track every item linked to your name — live.
  3. 03
    Pick Air or Sea
    Air for urgent / light. Sea for bulky / non-urgent. You decide per-parcel — no minimums.
  4. 04
    Pay via PayNow
    SGD only. Scan the QR on your dashboard. We confirm payment within the hour during work hours.
  5. 05
    We dispatch within 24h
    We dispatch every day, so your parcel moves out fast once it's paid.
  6. 06
    In transit to Singapore
    Air: 4–5 working days. Sea: 2–4 weeks. ETA appears on your parcel card; we adjust if customs holds.
  7. 07
    Door delivery, anywhere in SG
    No depot self-collect. Driver brings it right to your front door — HDB, condo, or landed home — anywhere across the island. Any SG import duty is pre-paid on your behalf and itemised on the invoice — no surprise charge at the door.
What can I ship?

Goods Classification

Always declare accurately — wrong declaration = S$10 relabelling fee.

Normal
Normal Goods
Clothes, shoes, bags, furniture, maternal & child supplies, sports equipment, books — without batteries, liquids, powders, magnets, or branded logos.
Sensitive
Sensitive Goods
Branded toys, valuables, jewellery, liquids, cosmetics, nail polish, CDs, batteries, electronics, food & beverages.
Prohibited
Prohibited Goods
Weapons, live animals, currencies, lighters, high-pressure gas, dangerous cargo, alcohol, drugs, tobacco. Contact us before purchasing if unsure.
Warehouse

Our Guangzhou Address

Always include (980) + your name in both the recipient name AND address line.

Before you order
Set your address label like this

When you shop on Taobao, JD or any China platform, set our Guangzhou warehouse as the delivery address — copy each field straight into the address form.

Region · 所在地区
广东省广州市白云区江高镇
Street address · 详细地址
神山珠水一路457号-15号仓
Recipient · 收货人
(980) + Your Name
Phone · 手机号
13789159662
Postcode · 邮编
510080
Important: Always include (980) in front of your name in the recipient field so our warehouse can identify your parcel.
Warehouse address filled into a China shopping app delivery-address form
Example — how it looks in a China app's address form
Find your number

Find your tracking number

Already shopping on Taobao, JD or 1688? Copy the courier tracking number from your order, then paste it into Track Parcel above.

On Taobao
Copy it in two taps
  1. 1Open your order and find the courier line — e.g. 圆通速递 YT…
  2. 2Tap 复制 next to the number to copy it.
  3. 3Paste it into Track Parcel to check if it has reached our warehouse — or follow its journey to Singapore.
Taobao order screen with the courier tracking number and the 复制 copy button circled in red
Tap 复制 to copy your courier tracking number

Ready to
ship?

Drop us a WhatsApp. We reply same day, in English or 中文.

Open WhatsApp
Live Parcel Tracking

Is my parcel at the warehouse?

Enter your China tracking number to check if it has arrived at our Guangzhou warehouse.

Enter Tracking Number(s)
Enter one or multiple tracking numbers · Ctrl+Enter to search · China-side numbers only
Client Portal

Your parcels, all in one place

Register once, get your personal client code, then track everything at a glance.

Coming soon
Sign-up & login features will go live shortly. Meanwhile, just WhatsApp us — we'll get you set up in minutes.
WhatsApp Us to Get Started
Log in to your account
Enter your client code and the WhatsApp number you registered with.
Your password is private — never share it with anyone, including PaoTui staff.
Invalid WhatsApp number or password.
Forgot password? Message PaoTui →
New client? Switch to Register above.
Stuck? Reset cached data on this device →
How to Set Up Firebase (Free, 5 min)

Firebase is a free Google service that stores your parcel data online.

1
Go to Firebase Console
Visit console.firebase.google.com and sign in with Gmail.
2
Create a new project
Click "Add project" → name it paotui-tracker → Create.
3
Enable Firestore
Build → Firestore → Create → Test mode → asia-southeast1 → Enable.
4
Get config
Project Settings → Your apps → web icon </> → Register → Copy firebaseConfig.
5
Paste it here
Admin page → paste config → Connect.
6
Enable Email/Password Auth
Build → Authentication → Sign-in method → Email/Password → Enable. Then click Create admin account on the sign-in screen.
7
Grant yourself owner role
After signing up, copy your User UID (Authentication → Users). Go to Firestore → create collection admins → doc ID = your UID → fields {email: "you@x.com", role: "owner"}.
8
Lock the database with security rules
Once signed in as owner, click the Rules button in the dashboard to copy the rules, then paste in Firestore → Rules → Publish. Without this, anyone can read your data.
Firestore Security Rules

Open Firebase Console → Firestore Database → Rules tab → replace everything with the block below → click Publish. Without rules, anyone can read & write your data.

rules_version = '2';
service cloud.firestore {
  match /databases/{database}/documents {
    function isAdmin() {
      return request.auth != null
        && exists(/databases/$(database)/documents/admins/$(request.auth.uid));
    }
    function isOwner() {
      return isAdmin()
        && get(/databases/$(database)/documents/admins/$(request.auth.uid)).data.role == 'owner';
    }

    match /admins/{uid} {
      allow read:   if request.auth != null
                      && (request.auth.uid == uid || isOwner());
      allow create: if isOwner();
      allow update: if isOwner();
      allow delete: if isOwner() && uid != request.auth.uid;
    }

    match /parcels/{tracking} {
      allow get:    if isAdmin();
      allow list:   if isAdmin();
      allow create: if isAdmin();
      allow update: if isAdmin();
      allow delete: if isOwner();
    }

    match /publicParcels/{tracking} {
      allow get:    if true;
      allow list:   if isAdmin();
      allow create: if isAdmin();
      allow update: if isAdmin();
      allow delete: if isAdmin();
    }

    match /clients/{code} {
      allow read, write: if isAdmin();
    }
  }
}
Open Firebase Console →
What these rules do: Admin sign-in is required to list, create or update parcels & clients. Public visitors can still look up a single parcel by tracking number (used by the tracking page). Only owners can delete parcels or manage staff accounts.
Add Delivery Address

This is your Singapore delivery address. We'll send your shipment here once it leaves our China warehouse.

Once a shipment is confirmed for dispatch, the delivery address cannot be changed. Please double-check before confirming.
Edit Parcel
Choose which client this parcel belongs to. Pick "— Unlinked —" to detach.
Optional. Once filled, we can auto-track via 17track in a future update.
Wipe Test Data

Tick what you want to permanently delete. This cannot be undone. Untick anything you want to keep.

Tick at least one option above.